Terms of service

Voici la version révisée et optimisée de tes Terms of Service (ToS) pour NeuralGear.

J'ai apporté une attention particulière aux Disclaimers (Avertissements). Pour un produit de santé/douleur (neuropathie), il est impératif de se protéger juridiquement en précisant que le produit n'est pas un substitut à un avis médical, tout en restant pro.

TERMS OF SERVICE

Last Updated: January 6, 2026

1. ACCEPTANCE OF TERMS

By accessing and using the NeuralGear website ("Service") and domain tryneuralgear.com, you accept and agree to be bound by the terms and provisions of this agreement.

2. DESCRIPTION OF SERVICE

NeuralGear provides specialized wellness equipment and accessories designed to support individuals dealing with neuropathy, nerve pain, and chronic discomfort. Our mission is to provide non-invasive solutions for pain management and mobility support.

3. PRODUCT & MEDICAL DISCLAIMERS

Not Medical Advice: The information provided on this website, and the products sold, are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Results Disclaimer: Relief from neuropathy and chronic pain is highly individual. While our products are designed based on user feedback and ergonomic principles, results may vary. NeuralGear does not guarantee specific health outcomes.
Usage: Please follow all provided instructions and safety guidelines included with your NeuralGear products. If you experience increased pain or discomfort, discontinue use immediately and consult a professional.

4. PURCHASE TERMS

Payment: All purchases must be paid in full at the time of order. We accept major credit cards and authorized digital payment methods.
Pricing: Prices are subject to change without notice. The price charged will be the price in effect at the time of order.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized commercial resale.

5. SHIPPING & DELIVERY

Geographic Coverage: We primarily ship to the USA, Canada, UK, and Australia.
Delivery Time: Standard delivery is typically 5-8 business days from the date of order processing. Delays may occur due to carrier issues or high demand.
Risk of Loss: Risk of loss and title for products pass to you upon delivery of the items to the carrier.
Damaged Products: Any items damaged during transit must be reported to us within 48 hours of delivery.

6. RETURNS & REFUNDS

Return Period: We offer a 30-day Satisfaction Guarantee from the date of delivery.
Condition for Returns: To be eligible for a return, your item must be in the same condition that you received it, in its original packaging.
Return Shipping: The customer is responsible for paying the return shipping costs.
Refund Processing: Once we receive and inspect your return, refunds are processed within 5-8 business days.

7. INTELLECTUAL PROPERTY

All content, trademarks, logos, and data on this website (including the "NeuralGear" name and specialized marketing copy) are the exclusive property of NeuralGear. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. LIMITATION OF LIABILITY

NeuralGear (and its directors, employees, or partners) shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or the inability to use the Services. To the maximum extent permitted by law, our total liability shall not exceed the amount paid for the specific product purchased.

9. GOVERNING LAW

These Terms of Service are governed by the laws of the United States and the State of Delaware. Any disputes shall be resolved in the competent courts of Delaware.